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Printer friendly ]Seller 273830 - Hertfordshire, UK
| Rating: |
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| Hourly Rate: | £24.44 | |
| Available From: | Now | |
| Overview: | Solutions focused, positive and driven team player, ambitious, energetic and a proven leader. Focused with an excellent record of technical excellence and commercial awareness within the IT industry. |
CV | 
SkillsCV
| Key Areas Of Technical Expertise - TCP/IP, NetBackup (Solaris, Linux & Windows) Design & Deployment, Windows & Linux Networking, Windows Desktop Roll out & Support, Windows Server Commissioning & Support, Linux Desktop Roll out & Support, Linux Server Commissioning & Support, Solaris(9/10) Server Commissioning & Support, Active Directory management, MS Exchange Management, IIS, Apache, Tomcat, J2EE, MySQL, MAC OSX, IBM & HP Hardware Commissioning, IBM & HP Blade Server Commissioning, VB6, C. Project Management – management of technical validation of VoIP solution (PIPEX VoIP) from inception of project to commercial launch. Evaluation of CPE for PIPEX Broadband service. Effective Leadership & Management – promoting and developing new team leaders whilst absorbing underperforming agents into own team to build and encourage their improvement. Performance reviews, recruitment and termination of technical support agents. Delivering support within SLA’s and use of KPI’s in management of helpdesk. Training & Documentation – created training for PIPEX technical support engineers. Support bible for PIPEX VoIP and PIPEX Broadband. Quality Control & Management – development of ISO9001 QA bible for Creature Labs games. Monitoring the quality of diagnostics and fixes supplied to customers on technical support desk and delivery of extra training and support to underperforming agents. Technical Support – career long experience of providing face to face and telephone technical support at all levels. Areas covered include but not limited to: Networking, Windows Office Applications, Linux and Solaris support. Server management and administration on Windows, Linux and Solaris servers. HP, DELL, SUN hardware build and commission experience. Web server (Apache, IIS), Database (MySQL, MSSQL) and Mail Server (Postfix, Exchange) experience. Active Directory and OpenLDAP experience. PC, MAC, Linux and Solaris experience. Network Administrator – career long experience of complete build and administration of LAN and WAN networks. DNS, DHCP, NFS, VPN experience. Security procedure formulation and implementation. Informal ISO2007:1 experience. Database Administrator – extensive experience of MySQL setup and administrator. Database development, implementation and documentation. Data normaliastion and reporting experience. Web Development - extensive experience of design and development of both Internet and Intranet sites. Experience of Dreamweaver, Photoshop, Fireworks. PHP, Perl, ASP scripting experience. Database integration experience. |
Employment History
(Dec 2007 to May 2008)
Senior Engineer
BedfordRecruited to manage RHEL4 site migrating to Windows. Management and troubleshooting openLDAP, Samba, Apache, dovecote, sendmail, mysql, Squid, iptables. Watchguard Firebox-X Core device management. Windows desktop and server support encompassing IIS6 and Exchange 2007, Active Directory and MSSQL Server. Desktop roll out. Windows Server build and configuration. Exposure to Capita SMS.
(Oct 2007 to Nov 2007)
Systems Engineer
WatfordRecruited for my Linux and DR expertise. Implemented DR policy for Linux and Windows systems using Bacula and NetBackup 6.5. Training of on-site staff in the maintenance of DR policy. DR systems architecture. General solutions architecture with systems such as MSSQL, MySQL, Apache, IIS, Tomcat, J2EE etc. Documentation of all policies and procedures. Linux and Windows server builds from hardware to deployment. Documentation of technical manuals for installation and troubleshooting.
(Apr 2007 to Sep 2007)
Senior Engineer
LetchworthRecruited for my Linux expertise and experience of dealing with open source software such as MySQL and Apache, Tomcat, J2EE. Symantec trained in NetBackup 6.0 for Unix. Designed and deployed new NBU based DR solution for technical group within T-Mobile. Consulted on DR procedures and NBU optimization for Cushman & Wakefield. Solaris 9/10 installs on x86 and SPARC hardware. General Windows server and desktop support and roll-outs. HP and IBM Blade builds. General hardware build and configuration (Symantec Ghost).
Categories & Skills
IT & Internet
Categories
Skills
- Adobe (Web Development/Prog)
- Apache
- CSS (Web Development/Prog)
- Databases (Project Management)
- Desktop Rollout (Project Management)
- Desktop Upgrades (Project Management)
- Drupal (Web Development/Prog)
- Exchange (Microsoft)
- First Line Support (IT Support)
- FrontPage (Microsoft)
- Hardware Asset Management (IT Support)
- Hardware Maintenance (IT Support)
- Hardware Upgrades (IT Support)
- Help Desk (IT Support)
- HTML
- IIS (Microsoft)
- IIS (Web Development/Prog)
- Internet Gateway (Server Software)
- IRC Undernet Daemon (Server Software)
- IRCD (Server Software)
- Jakarta Tomcat (Server Software)
- LAN (IT Support)
- Laptop and Notebook (IT Support)
- Leadership
- LISTSERV (Server Software)
- Mail (Microsoft)
- Management (Quality)
- Microsoft (Server Software)
- Microsoft (Web Development/Prog)
- Mobiles and PDAs (IT Support)
- Network Monitoring (IT Support)
- On-site Support (IT Support)
- PC Roll Outs (IT Support)
- People Management (IT Management)
- Proactive Maintenance (IT Support)
- Proxy Server (Microsoft)
- Quality (IT Management)
- Remote Support (IT Support)
- Second Line Support (IT Support)
- Server Deployment (Project Management)
- Server Monitoring (IT Support)
- Server Software Maintenance (IT Support)
- Small Business (IT Support)
- SME (IT Support)
- Software Asset Management (IT Support)
- Software Upgrades (IT Support)
- SQL (Project Management)
- Standards ISO 9000 (Quality)
- Support by E-mail (IT Support)
- Support by Telephone (IT Support)
- System Security (Project Management)
- System Upgrades (Project Management)
- Systems Management (IT Management)
- Team Leadership (IT Management)
- Technical Documentation (Project Management)
- Third Line Support (IT Support)
- Training (Project Management)
- VBScript (Microsoft)
- WAN (IT Support)
- Web Development (Web Development/Prog)
- Windows NT Migration (Project Management)
- Windows Vista Migration (Project Management)
- Wireless Network (IT Support)
- WU-FTPD (Server Software)
