Seller 253794 - Maidenhead, Berkshire, UK
| Rating: |
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| Hourly Rate: | £16.67 | |
| Available From: | Now | |
| Overview: | An MBA with extensive experience in Banking, Telecom, Business Development and IT Operations. Experience highlights of an aggressive and comprehensive mix of management, marketing, pre- sales and marketing for established as well as start-up organizations in predominately service, telecommunications and software related industries. |
CV
Employment History
(Mar 2007 & ongoing)
Analyst- Business Planning and Development
As one of the first member of the team, played a key role in establishing the operations of the company, identifying potential employees and vendors and streamlining operations of the company. Was involved in understanding the payroll regulations in the UK, helped in establishing the payroll operations and facilitated the transitioning of payroll services for an IT services player. Identifying customer business needs, develop and customize and architect solutions with a consultative approach. Lead generation activities such as cold calling and client acquisitions and corporate marketing activities such as marketing collateral, setting up and maintaining web materials and other marketing and communications materials. Implementing marketing strategies and more product utilisation for Betting Software that will help the client to have administration of Odds. Collation of customer database and prospect customer segmentation that would help in customer mining. Extensive use of advance Excel and SQL and Base camp for customer data mining and project tracking.
(May 2004 to Mar 2007)
Traffic Analyst
Analysis of the traffic movements from B&Q - Redhouse to various destinations and ensuring proper scheduling and deliveries take place as per National Planning.
Co –ordination of the deliveries of B&Q trailers and sub contractor trailer to various required destinations in England and Scotland. Working as part team in transport department and ensuring the best and fastest deliveries as possible. Co- ordinates with despatch department for appropriate good in/goods out delivery systems using extensively the IT based systems like SAP and CRM/ SQL database. Analysis of customer database, for product usage for seasonal and non- seasonal products and estimating demand and supply and delivery management. Statistical Analysis of customer behaviour and customer requirement for home based deliveries. Fleet management with effective driver allocation for various destinations keeping Working Time Directive Policies. Ensuring daily delivery targets are planned and met and planning for the following deliveries in the week for the purpose of easy delivery management of the transport department.
(Aug 2003 to May 2004)
Student Resource IT Analyst.
Doncaster CollegeManaging the operations of the networked student computers over 4 sites. Ensuring smooth function of the system. Vigilant use of computers by students for its proper utilisation as per defined terms. Software management in these sites and upgradation as and when required. Monitor, maintain and guide and resolve any kind of problems when occurred during the shift with regard to the network and the systems. Guide students to use various high-end softwares installed in the college to be used for various educational purposes.
(May 2002 to Feb 2003)
Consultant, Telecom Solutions Group
TATA Teleservices Ltd, IndiaTTL is leading private telecom player providing all ranges of products sold under the umbrella brand of TATA INDICOM.
Job Profile & Responsibilities:
Sales and Marketing of Landlines, CDMA mobiles, Bandwidth and other combo products for organisations in the FMCG / Pharmaceutical Industry/Banking and Financial Segment.
Consultative Client Management approach towards the Top Corporate for an end-to-end solution on the Voice and Data requirement.
Identifying customer business needs, develop and customize and architect solutions with a consultative approach on the voice and data requirements and build a long lasting business-to-business relationship.
Handling retail sales for these segments through Dealers and Agents.
Implementing Marketing Strategy in the target segment.
Promotion of the brand and products and services via the domestic media, industry conferences, website, e-mail campaigns, sales & marketing print materials and other external (public) communications
Planning and execution of retail and wholesale domestic sales strategies in co-operation with senior management
Domestic customer proposals & presentations for target segment. Creating new sales & marketing support material versions
Domestic Customer Service including management of customer delivery schedules. Providing frequent customer feedback to Product Marketing group. Managing retail channels for products and services for the allocated segment
(Oct 2001 to May 2002)
Consultant- Global Accounts and Alliances
Serviont Global Solutions Ltd, IndiaServiont is the leading call centre solutions provider with its wings spread across the world.
Job Profile & Responsibilities:
Handling key accounts of the company with special focus on growing each of them into a million-dollar account, assuming responsibility for all aspects of the relationship including solution delivery.
Handling the strategic relationships of the company with focus on maximizing revenues from existing alliances and forging new alliances in line with business requirements.
Single point of contact for key accounts, responsible for all activities starting from prospecting to project delivery and ongoing support, thereby managing a large team of about 40 people involved in solution delivery and support.
Identifying Market opportunities and building alliances with key players and principals across the world in order to maximize revenue from the relationship.
Managing customer satisfaction globally and identifying further customer business needs, develop and present solutions.
Grow existing accounts to full potential and generate maximum revenue on a long term basis.
Identifying and establishing contacts with prospects.
Make sales presentation to Key Decision makers effectively selling the capabilities, credentials and project methodologies.
Identifying Client business needs develop and present proposals for customized business solutions.
Negotiate and close business contracts.
Prepare Documents and Sales Kits for the Partners to make the process of selling easier.
Present proposals for customized business solutions for the clients.
Major Accounts handled
• Citibank and Standard Chartered Bank
Major Alliance partners
• IBM
• I-Flex Solutions Limited
• Infosys Technologies Limited
Education
(Mar 2004 to Sep 2006)
University of Hull
Masters in Business Administration.
Categories & Skills
Administration Support
Categories
IT & Internet
Categories
- Application Development
- Business Software
- Customer Relationship Mgmt
- Foreign Languages
- Game Development
- IT Management
- Programming
- Web Design & Usability
- Web Development/Prog
- Web E-commerce
Skills
- .NET (Programming)
- 3D Graphics (Game Development)
- ActionScript (Programming)
- ActiveX (Programming)
- Adobe (Web Design & Usability)
- Application Architecture (Application Development)
- Application Integration (Application Development)
- ASP (Programming)
- ASP.NET (Programming)
- C (Programming)
- C# (Programming)
- Call Centre Management (IT Management)
- Callcentre (Siebel)
- CA-Visual Objects (Programming)
- Clarify (Customer Relationship Mgmt)
- COBOL (Programming)
- Commerce One (Web E-commerce)
- Content Management
- Contract Management (IT Management)
- Coral (Programming)
- Dreamcast (Game Development)
- Dreamweaver (Macromedia)
- DS (Game Development)
- Fireworks (Macromedia)
- Flash (Macromedia)
- Freehand (Macromedia)
- Gamecube (Game Development)
- Hindi (Foreign Languages)
- Java
- Joomla! (Content Management)
- Leadership
- Macromedia (Web Design & Usability)
- Mambo (Content Management)
- Master System (Game Development)
- Mega Drive (Game Development)
- MS Access
- Online Payment Systems (Web E-commerce)
- Online Security Planning (Web E-commerce)
- Oracle Development (Programming)
- PC (Game Development)
- Powersoft-Powerbuilder (Programming)
- PSP (Game Development)
- Punjabi (Foreign Languages)
- QuickBASIC (Programming)
- QuickBuild (Programming)
- Screenbuilder (Programming)
- Siebel (Customer Relationship Mgmt)
- SNES (Game Development)
- Spectra (Macromedia)
- Strategy Management (IT Management)
- Tamil (Foreign Languages)
- UML (Programming)
- Urdu (Foreign Languages)
- Vantive (Customer Relationship Mgmt)
- VBA (Programming)
- Visual Basic (Visual Studio)
- Visual Basic .NET (Visual Studio)
- Visual C# (Visual Studio)
- Visual C++ (Visual Studio)
- Visual FoxPro (Visual Studio)
- Visual InterDev (Visual Studio)
- Visual J++ (Visual Studio)
- Visual Studio (Programming)
- Website Strategy

